Home and landscaping protected with tarps during a Northvale Roofing re-roof

Storm damage

Hail, wind, fallen-limb impact. We document everything your adjuster will ask for, and then some.

  • 50–60 thunderstorm days a year in southeast Texas (NWS)
  • Same-day tarping priority for active leaks, conditions allowing
  • 40+ photos in the claim-ready packet
  • Local, and staying local.
  • Honest guidance.
  • A named project manager.
  • Roofs we stand behind.

The storms this region actually gets

The risk here isn't hypothetical — it's federal record. NWS counts 50–60 thunderstorm days a year in southeast Texas, about a third severe, with downbursts of 60 to 100+ mph. NOAA's Storm Events Database logs damaging hail in Montgomery County nearly every year. Hurricane Beryl (2024) pushed a measured 69-mph gust to Conroe, well inland; the May 2024 derecho crossed the metro with winds estimated near 100 mph in places; Harvey dropped over 25 inches of rain on The Woodlands. Roofs here are systems designed against a certainty, not a maybe.

How to tell if your roof took a hit

  • Gutters: fresh round dents on the downside of a gutter or on the aluminum gutter apron.
  • Flashing: new dings on soft aluminum step flashing or on a turtle vent.
  • A/C unit: dings on the condenser coil fins are a strong hail-size proxy — photograph them.
  • Shingles: granule loss pooled in gutters and downspouts beyond normal shed.
  • Ridge caps: lifted or torn at a single ridge plane — a high-wind exposure indicator.
  • And the quiet damage: IBHS testing shows repeated sub-severe hail plus normal weathering makes shingles behave like decade-older material — storm-weakened without one dramatic event. A documented inspection settles it.

The claim-ready packet

Insurance adjusters work fast, and documentation is what speeds up a claim. We bring:

  • Forty photos minimum — every slope, every penetration, close-ups of damage.
  • Hail-size correlation photos (A/C coil, gutter aprons, soft metal).
  • A written scope of loss aligned to Xactimate line items.
  • On-site attendance during your adjuster's visit if you'd like.
  • And the clock works for you: Texas prompt-payment law (Ins. Code Ch. 542) requires your insurer to acknowledge a claim within 15 days, decide within 15 business days of having what it needs, and pay within 5 business days of accepting. Details in our insurance claims guide.

Things we won't touch

  • Deductible games. Texas law (Ins. Code §707.002; Bus. & Com. Code §27.02) requires you to pay your deductible and makes it an offense for a contractor to pay, waive, or absorb it — TDI warns of fines and jail. Anyone offering to "eat it" is proposing fraud with your name attached.
  • Pressure signings at the door. It's against the law for out-of-town contractors to demand a down payment before starting work after a disaster. TDI's storm guidance adds: get multiple bids, and never sign a contract that assigns work "for the value of insurance proceeds." We leave written estimates and let you decide on your schedule.
  • Acting as your public adjuster. Texas Insurance Code §4102.163 prohibits a roofing contractor from adjusting the same property's claim. We're the contractor: we document and build; you (or a licensed PA you hire separately) negotiate.

Common questions

Should I file a claim for storm damage?

Get a documented inspection first. A denied claim can be worse than no claim, so we tell you honestly whether the damage is significant enough to justify filing.

Do you meet my insurance adjuster?

Yes, we attend the adjuster's visit on request and bring our documentation so nothing is missed.

How fast can you tarp an active leak?

Active leaks get priority — same-day whenever conditions allow. Tarping stabilizes the home first; assessment and repair-or-claim decisions come after the water stops.

A roofer knocked on my door after the storm. Red flags?

TDI's checklist: demands for down payments before work (illegal for out-of-town contractors after a disaster), offers to cover your deductible (illegal, full stop), and contracts assigning work 'for the value of insurance proceeds.' A legitimate roofer leaves a written estimate and gives you room to decide.

Helpful resources

Independent, non-commercial sources to help you decide — no sales pitch.

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